1. Who we are

SplitClips is operated by Madkier Visuals Entertainment Ltd ("we", "us", "the Platform"), a company registered in England and Wales, registered office Ground Floor, Radley House, Richardshaw Road, Leeds, LS28 6LE, company number 17431804.

2. Definitions

• "Buyer" means a registered user who purchases, rents, or otherwise unlocks Content.
• "Seller" means a registered user who uploads and offers Content for sale.
• "Content" means any video, photograph, image, text, or other material uploaded, sold, resold, or displayed on the Platform.
• "SplitCoins" means the Platform's internal unit of account, purchased by Buyers and used to transact within the Platform. SplitCoins are sold to Buyers in packages at prices set by us and displayed at the time of purchase; the price a Buyer pays per SplitCoin varies between packages (for example, where a larger package includes bonus SplitCoins). Separately, and regardless of the package purchased, every SplitCoin has a fixed Seller withdrawal value of £0.10 (see Section 5).
• "Custom Order" means a commission agreed between a Buyer and a Seller for Content to be created for that Buyer.
• "Referral Earnings" means the amounts credited to a Referrer under Section 5A.
• "Resale Hub" means the area of the Platform where a Seller may relist a completed Custom Order for resale.
• "Original Buyer" means the Buyer who originally commissioned a Custom Order later relisted on the Resale Hub.

3. Eligibility

You must be at least 18 years old to create an account, buy, or sell on SplitClips. By registering, you confirm you are 18 or over and that you have the legal capacity to enter into this agreement. Age verification is carried out as described in our Age Verification Policy.

4. What SplitClips is

SplitClips is a marketplace connecting content creators ("Sellers") with buyers ("Buyers") for the sale of adult video and photo content, custom video commissions, and resale of previously-commissioned content ("the Resale Hub"). SplitCoins are used as the platform's internal unit of value.

4A. Your account

You may hold one account only, and it is personal to you: you must not share your login, allow anyone else to use your account, or use anyone else's. You are responsible for everything done through your account. You must give us accurate information and keep it up to date. Where the Platform offers you choices about the content you see (for example, whether uncensored nudity is shown in the Discover feed), those choices apply to your account only and you are responsible for them.

4B. Sellers: status, taxes and reporting

Sellers are independent creators. Nothing in these Terms creates an employment, agency, partnership or joint-venture relationship between a Seller and SplitClips. Sellers are solely responsible for declaring and paying any tax, National Insurance or VAT due on their earnings. In accordance with the UK's digital platform reporting rules (the Platform Operators (Due Diligence and Reporting Requirements) Regulations 2023), we are required to collect certain identifying and financial information about Sellers and to report Sellers' earnings and payout details to HM Revenue & Customs annually; by selling on the Platform you consent to this and agree to provide the information we request for it. We will provide each Seller with a copy of the information reported about them.

4C. Seller warranties and records

Each time you upload, list or deliver Content you warrant that: (a) you created the Content or otherwise hold all rights needed to sell it on the Platform; (b) every person who appears in it was 18 or over at the time of recording and gave informed consent to be recorded and to the Content being sold on the Platform; (c) you hold, and will keep for as long as the law requires (see our 2257 Compliance Statement and Age Verification Policy), proof of age and written consent for every person appearing in it, and will supply these to us on request within 48 hours; (d) the Content does not infringe anyone's rights, privacy or confidentiality; and (e) the Content complies with Section 9 and our Acceptable Use Policy. You must complete identity verification before selling and again if we ask you to. We may remove any Content, and suspend the account, where these warranties are or appear to be untrue.

4D. Buyers: licence to view Content

When you unlock Content you receive a personal, non-exclusive, non-transferable licence to view it through your SplitClips account, for the period purchased (48 hours for a pass; for as long as your account and the Platform exist for lifetime access). You must not download, record, screen-capture, copy, share, upload elsewhere, sell or otherwise distribute any Content, or attempt to defeat any technical protection. Content is watermarked and streams are tied to your account; breach of this Section will result in termination and may be reported to the rights holder and to law enforcement. Copyright in the Content remains with the Seller at all times.

4E. SplitClips is a marketplace

Sales, Custom Orders and tips are transactions between the Buyer and the Seller; we provide the Platform, the payment mechanism and dispute handling, but we are not a party to those transactions and do not create, own, or guarantee the Content. We do not guarantee that any Seller will deliver a Custom Order, and our remedies for non-delivery are those set out in Section 5B.

5. Payments and fees

• What SplitCoins are. SplitCoins are a unit of account for use only within the Platform. They are not money, e-money or a deposit; they earn no interest; and they cannot be transferred between accounts other than by making a purchase or sending a tip through the Platform. SplitCoins have no value outside the Platform. Purchased SplitCoins can never be converted back to cash. Only SplitCoins that a user has earned on the Platform — a Seller's sales, tips and custom orders; a Buyer's Resale Hub royalties and prize awards — may be withdrawn, on the terms below.
• Buying SplitCoins. SplitCoin packages are sold at the prices displayed at the time of purchase. Purchases appear on your card statement under a discreet billing descriptor, shown to you at checkout, that does not describe the nature of the Platform. Package prices include a 15% platform fee that covers payment-processing costs. Larger packages may include bonus SplitCoins, so the effective purchase price per SplitCoin varies between packages.
• Seller value of a SplitCoin. For the purpose of Seller withdrawals, one SplitCoin is worth £0.10 (ten pence). This rate is fixed regardless of which package the Buyer purchased.
• Sales, Custom Orders, bundles and tips. The full SplitCoin amount paid by the Buyer is credited to the Seller's wallet at the time of the transaction. No commission is deducted at the point of sale.
• Platform commission. SplitClips charges a 10% commission, applied when a Seller withdraws. The commission is calculated on the SplitCoins being withdrawn (excluding Referral Earnings, see Section 5A). Sellers therefore receive 90% of the SplitCoin value of their earnings, less the withdrawal fee.
• Clearing period. SplitCoins credited to a Seller's wallet become eligible for withdrawal 7 days after they are received. During this period they remain in the wallet and may be spent on the Platform. This period allows the Platform to resolve Buyer disputes, chargebacks and payment reversals.
• Withdrawals. Withdrawals carry a flat £2.50 processing fee and a minimum withdrawal of 300 SplitCoins (£30.00 before commission and fee). For example, a withdrawal of 300 SplitCoins is paid as £30.00 less 10% commission (£3.00) less the £2.50 fee, being £24.50. The exact amount payable is shown before a withdrawal is requested. Withdrawals are paid manually by us and are normally processed within 5 working days.
• Resale Hub. Resale Hub transactions split 85% to the reselling Seller and 15% to the original commissioning Buyer at the point of sale. The Seller's 85% is subject to the standard 10% commission on withdrawal; the Buyer's 15% royalty is likewise commissioned when withdrawn.
• Welcome and referral bonus coins. SplitCoins granted by the Platform as a welcome or referral bonus may be spent on the Platform but are not eligible for withdrawal and are excluded from any withdrawal calculation.
• Inactive accounts. If you do not log in for 12 months, any purchased SplitCoins remaining in your wallet expire and are released to us; we will email you at least 30 days beforehand and logging in keeps them. Earned SplitCoins (a Seller's sales, tips and custom orders; a Buyer's royalties and prizes) are treated more cautiously: we will email you at 12, 18 and 23 months of inactivity, and only a balance untouched for 24 months is released. A Seller who has not logged in for 24 months has their listings taken off sale until they log in again (Buyers with lifetime access are unaffected). An account that has not been logged in to for 36 months is deleted, after a final notice by email at least 30 days beforehand, on the same basis as a deletion under Section 10A. Any login resets these periods. Earnings arriving on the account do not: the periods run from your last login, so please log in from time to time if you have a balance.
• Deductions, refunds and chargebacks. Where a Buyer's payment is reversed, refunded or charged back, or where we refund a Buyer under Section 5B, the corresponding SplitCoins are deducted from the relevant Seller's wallet. If the wallet balance is insufficient, the shortfall is recorded against the Seller's account and deducted from subsequent earnings before any further withdrawal is permitted. Where an account is terminated for fraud or misconduct under Section 5D, any SplitCoins still in the clearing period are forfeited and applied first to refunds owed to Buyers.
• All fees are disclosed at the point of transaction. We may change fees, rates or minimums by giving at least 14 days' notice by email to the address on your account; changes apply only to transactions after the change takes effect.

5A. Seller referral programme

Where an eligible Seller ("Referrer") introduces a new Seller who joins through the Referrer's link, the Referrer receives an amount equal to 5% of each withdrawal made by the referred Seller. This is paid from the Platform's 10% commission and is not an additional charge to the referred Seller. Referral Earnings are credited when the referred Seller's withdrawal is approved, are not subject to the clearing period, and are not subject to the 10% commission when the Referrer withdraws them. The £2.50 withdrawal fee applies to any withdrawal as a whole. We may withdraw, suspend or amend the programme, or refuse to pay Referral Earnings where we reasonably believe the referral is fraudulent or the referred account is not operated by a distinct individual.

5A-2. Monthly prize pot

Each calendar month we set aside a portion of the Platform's commission on sales and tips ("the pot"). After the month ends, and subject to our approval, the pot is awarded as follows: 50% to the Seller with the highest earnings that month; 25% to the Seller of the Resale Hub clip with the most purchases that month; and 25% to the Buyer who commissioned that clip. If there were no Resale Hub purchases in the month, the whole pot goes to the top-earning Seller. Pots below 100 SplitCoins roll into the following month. Prize SplitCoins are not subject to commission and clear immediately. They may be withdrawn under Section 5 — for a Buyer, subject to the rule that only earned SplitCoins may be withdrawn. We may withhold or roll over a pot where we reasonably believe the result has been manipulated (for example, through linked accounts or self-purchases), and our decision is final. This is a performance-based reward, not a lottery or game of chance, and we may vary or end it on 14 days' notice.

5B. Custom Orders

When a Buyer pays for a Custom Order, the SplitCoins are credited to the Seller's wallet immediately and the Seller must deliver the commissioned Content within 48 hours. If nothing has been delivered 48 hours after payment, the Buyer may raise the order with SplitClips using the "Raise with admin" button on the order card in the conversation (the button unlocks automatically when the 48 hours have passed, and the Buyer may withdraw the report at any time). The Seller is notified immediately and has a further 48 hours to deliver or respond. If the Seller does not, we may cancel the order, refund the full amount to the Buyer from the Seller's wallet (or record it as a deduction under Section 5), and suspend the Seller's Premium-Elite status until we are satisfied with the reason for non-delivery. Where a Seller has already withdrawn the relevant funds, we will contact the Seller and may apply a deduction against future earnings. Every report and withdrawal of a report is recorded with its date. The Platform does not itself guarantee delivery of Custom Orders.

Content review and complaints. Every clip, photo bundle and short is reviewed by SplitClips before it is published, and any person appearing in Content must be a verified Seller with their own consent on file. Anyone — including a person who believes they appear in Content — may report Content through the "Report" tool or by email; our Content Removal and Complaints Procedure sets out the timescales, including immediate removal of suspected content involving a minor, removal of non-consensual intimate images within 48 hours, review of other reports within 5 business days, and a right of appeal.

5D. Seller misconduct and Buyer protection

Why earnings clear over 7 days. Every SplitCoin a Seller earns is held for 7 days (5 days for Premium-Elite Sellers) before it can be withdrawn. That period exists so that refunds we uphold, chargebacks and payment reversals can be met from the Seller's own balance rather than from other users or the Platform.

What happens if a Seller acts dishonestly. If we determine, acting reasonably, that a Seller has taken payment without delivering, misrepresented Content, steered a Buyer to pay off-platform, abused the refund or chargeback process, or otherwise acted fraudulently, we will: terminate the Seller's account and any Premium-Elite status; block any pending withdrawal; forfeit SplitCoins in the clearing period and apply them to affected Buyers' refunds; record any remaining shortfall as a debt against the Seller, recoverable from any future earnings on the Platform; and, where appropriate, report the matter to our payment processor and to law enforcement. Verification records are retained under Section 10A so that the person cannot return under a new account.

What Buyers can expect. Refunds that we uphold are funded from the Seller's wallet, clearing balance and any forfeited SplitCoins, in that order. Where those are insufficient we will use reasonable efforts to recover the shortfall from the Seller and may, at our discretion, refund the Buyer from our own funds, but as a marketplace that is not a party to the sale (Section 4E) we are not obliged to do so beyond our obligations under applicable law, and our liability is limited as set out in Section 11. Nothing in this Section affects rights that cannot be excluded or limited by law.

6. Seller subscriptions

Elite Creator. Sellers may opt into a paid subscription (currently £9.99 per month) unlocking additional features. New Sellers may receive a free trial. The first payment is made by card. Thereafter the renewal is automatically debited from the Seller's wallet balance at the equivalent SplitCoin amount (currently 100 SplitCoins) every 30 days; if the balance is insufficient, the subscription is suspended and can be reactivated at any time by paying the current fee. The Seller will be notified 3 days before each renewal.

Premium-Elite. Sellers may add Premium-Elite (currently £7.99 per month), which includes a shorter clearing period of 5 days (Section 5), improved placement in the Discover feed (and, where live shows are offered, the SplitShows lobby), a higher daily shorts limit, follower mass-messaging, profile-view and top-spender insights, and a profile badge. Perks may be adjusted on 14 days' notice. The first payment is made by card and renewals are debited from the Seller's wallet (currently 80 SplitCoins) every 30 days on the same basis as above. Premium-Elite may be suspended by us under Section 5B.

7. Content ownership, licensing and lifetime access

Sellers retain full ownership and copyright of the content they upload. By uploading, a Seller grants SplitClips a non-exclusive licence to host, display, and facilitate the sale of that content on the Platform. Sellers may remove their content from public listings at any time.

Where a Seller has enabled the "Own Forever" (lifetime access) option on a clip and a Buyer purchases it, that Buyer is entitled to continue viewing the clip through their account for as long as their account and the Platform remain in operation, even if the Seller later removes the listing. Sellers may disable lifetime access on any clip before it is purchased; once a clip has been purchased with lifetime access, removing the listing hides it from new Buyers but does not withdraw access from existing lifetime Buyers. 48-hour passes end at the earlier of the pass expiring or the listing being removed.

8. The Resale Hub and royalty mechanic

Where a Seller chooses to relist a completed custom commission on the Resale Hub, the original commissioning Buyer is entitled to a 15% royalty on each subsequent resale, for as long as the item remains listed. This arrangement is between the Seller and the Buyer, facilitated by the Platform, and requires the Seller to correctly identify the original Buyer at the point of listing. This entitlement exists only while the Seller continues to list the item and the original Buyer's account remains open and in good standing; if that account is closed, deleted, or suspended for breach of these Terms, the 15% royalty is instead retained by the Platform for as long as the item remains listed.

9. Prohibited conduct

You must not: upload or facilitate content involving anyone under 18; upload non-consensual, illegal, or misappropriated content; use, host, or link to any "nudification" tool or non-consensually captured intimate image, in accordance with the Crime and Policing Act 2026; request or ask another user to create a fabricated intimate depiction of a real person without their consent, in accordance with the Data (Use and Access) Act 2025; harass, threaten, or dox other users; attempt to solicit off-platform payment to avoid fees; impersonate another person; or otherwise misuse the Platform. See our Acceptable Use Policy for full detail. Violations may result in content removal, suspension, or permanent termination, and may be reported to law enforcement where required.

All payments and contact between Buyers and Sellers must remain on the Platform. You acknowledge that messages sent through SplitClips are automatically scanned and may be reviewed by our staff, as described in our Privacy Policy. Where a message appears to arrange payment or contact off-platform, or raises a safety concern, we may issue a warning, which is recorded against your account; repeated or serious breaches will result in termination.

Without limiting the foregoing, no Content may depict, simulate, or purport to depict: acts causing or intended to cause serious or life-threatening bodily harm; sexual conduct between persons presented as being related by blood or family relation, however described or styled; the sexual or erotic depiction of bodily waste or its elimination upon another person; or non-consensual sexual conduct presented as genuine rather than as a disclosed fictional performance between consenting adult performers. Content of this nature is prohibited regardless of any consent given by, or compensation paid to, a performer, and its presence on the Platform shall constitute a material breach of these Terms permitting immediate suspension or termination under Section 10.

10. Account suspension and termination

We may suspend or terminate an account for breach of these Terms, non-payment of subscription fees, or at our reasonable discretion to protect the safety of the Platform and its users. Where an account is terminated for breach, any outstanding royalty entitlement under Section 8 reverts to the Platform.

10A. Closing your account and your data

Deleting your account. You may delete your account at any time from Edit Profile. Deletion is permanent. Before deleting, Sellers must withdraw any balance they wish to keep: any SplitCoins remaining in a wallet at the point of deletion (including bonus coins) are forfeited and cannot be recovered or refunded afterwards. Deletion is not available while a withdrawal request is pending or a Custom Order is in progress; complete or resolve these first.

What happens to Seller content. On deletion, every one of the Seller's listings — including any Resale Hub listings — is removed from sale immediately and nothing remains purchasable. Clips that a Buyer has already purchased with lifetime access remain viewable to that Buyer only, under Section 7; all other clips, bundles and their files are permanently deleted. Records of past sales and royalty payments are retained in anonymised form (no name, email or profile) only so that other users' earnings histories and our tax and accounting records remain accurate.

What happens to Buyer content. On deletion, purchased access (including lifetime access) ends and cannot be transferred or restored.

Your data. You may download a copy of the personal data we hold about your account at any time from Edit Profile. Our Privacy Policy explains what we collect, why, and how long we keep it. Identity-verification documents supplied for Seller verification (and for Buyers who verify to withdraw earnings) are not deleted on account deletion: they are retained for at least seven years after your content was last made available, because payment-industry and record-keeping rules require it, as set out in our Privacy Policy and 2257 Compliance Statement; age-verification results are retained only as a pass/fail flag and the date, as required to evidence compliance with the Online Safety Act 2023.

Security. You are responsible for keeping your password confidential. We will email you when your password is changed and when your account is accessed from a device or network we have not seen before; if you receive such an email and it was not you, change your password immediately and contact support. We recommend a unique password of at least 10 characters that you do not use anywhere else.

10B. Content complaints and removal

Reports of infringing, non-consensual or otherwise unlawful Content are handled under our Content Removal and Complaints Procedure, which sets out how to report, our response times and the appeals process. We may also remove Content at any time where we reasonably believe it breaches these Terms, our Acceptable Use Policy or the law, and we will tell the Seller why unless we are legally prevented from doing so.

10C. Availability

We aim to keep the Platform available at all times but do not guarantee uninterrupted access. We may suspend the Platform for maintenance, security or legal reasons. We are not responsible for loss of access caused by your device, connection, or third-party services (including payment providers and verification providers).

11. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under applicable law.

Subject to the foregoing, to the maximum extent permitted by law, our total aggregate liability to you shall not exceed the greater of £100, or the total fees paid by you to us in the 12 months preceding the event giving rise to the claim. If you are a consumer, nothing in this clause affects your statutory rights under the Consumer Rights Act 2015.

12. Indemnity

You agree to indemnify us against any claims, losses, and expenses arising from your breach of these Terms, your Content, or your violation of any law or the rights of any third party.

13. Disputes

If you have a complaint, contact us at support@splitclips.co.uk in the first instance. We aim to respond to all customer service requests within 2 working days. Nothing in these Terms prevents you exercising any right you may have as a consumer to bring proceedings in the courts of your own country of residence.

14. Force majeure

We are not liable for any delay or failure in performance resulting from causes beyond our reasonable control, including internet or telecommunications failure, or acts of government or regulators.

15. General

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force. A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term, save that the Original Buyer's royalty entitlement under Section 8 is intended to be enforceable by them directly, as a third-party beneficiary to that limited extent.

16. Governing law

These Terms are governed by the laws of England and Wales. Subject to Section 13, the courts of England and Wales have jurisdiction over any dispute, save that if you are a consumer resident elsewhere, you may also be entitled to bring proceedings in the courts of your own country of residence.

17. Changes to these Terms

We may update these Terms from time to time. For changes that materially affect your rights or the fees you pay or receive, we will give at least 14 days' notice by email to the address on your account before they take effect; other changes take effect when posted. If you do not agree to a change you may close your account before it takes effect (Sellers should withdraw any cleared balance first). Continuing to use the Platform after a change takes effect constitutes acceptance of it.

18. Contact

Madkier Visuals Entertainment Ltd
Ground Floor, Radley House, Richardshaw Road, Leeds, LS28 6LE
support@splitclips.co.uk